Be Smart with Smart911

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By Toni Stauffer

In wake of the tornadoes that devastated Lee County, preparing for an emergency is now even more imperative for Russell County citizens. The county invested $19,000 to provide community members a service called Smart911. Russell County residents can register for free by going to the Russell County website:www.rcala.com.

There are several reasons to sign up for the service. With more than 80 percent of 9-1-1 calls coming from mobile phones, dispatchers only have your phone number and a general location to help you. With Smart911, 9-1-1 dispatchers and first responders can have access to information you have provided for them in the event of any kind of emergency.




If you are registered with Smart911, your Safety Profile will display on the 9-1-1 dispatcher’s screen where they can view your address, medical information, home information, description of pets and vehicles, and emergency contacts. You can provide as many or as few details as you want. Also, since Smart911 is a national service, your Smart911 Safety Profile travels with you and is available to all participating 9-1-1 centers nationwide.

Your profile can include people living in your household, important phone numbers, pets, service animals, livestock, medical conditions, allergies, medications, medical equipment, property details, layout, utility information, vehicle descriptions, and emergency contacts. You can have your entire household on one account. There is also a mobile app for your devices.

You can sign up with Alerts that will keep you informed about weather, traffic, and other emergencies. You can choose what types of notifications you want and how you want to be notified.