United Way will celebrate 2-1-1 Day today.
2-1-1 is an information and referral line that can be reached by call or text. 2-1-1 directs users to resources for utility assistance, tax preparation, domestic violence, housing, shelter, healthcare and more. The service is free and available 24/7, including holidays.
Since its inception in 2014, 2-1-1 has answered over 24,000 phone calls and given nearly 82,000 referrals. The texting service has responded to nearly 1,400 text messages since the service became available in July 2017.