Customer Service

Customer Service

Reading Time: 1 minute

By: West Graham

One of the highest goals we attempt to achieve each and every day at CTV Beam is excellent customer service. This means that every customer is helped with a smile (even if behind a phone), that the representative is attentive to the customer and that the representative knows about our services. We also want to ensure that the customer knows we care about them and make each customer a priority while on the call with them and once the call is complete.

We strive to deliver quality service in all aspects of our local business. On any call to make a payment, inquire about services, or any issues, we want make you feel as one (not one of a million customers). We want to guarantee that you as our customer are satisfied with your services. The benefits of being local extend into customer service. We want to build a strong customer service relationship to the families and friends we all know and serve.

If you have had a great experience, let us know on Google Reviews! If there has been any unsatisfactory service, let us know at contactus@ctvbeam.com so that we may find a resolution. Thank you for being the best part of CTV Beam!

 

 

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